SHIPPING

UK Mainland Postage 

 FREE Shipping On Orders Over £65.00 - Signed for 2nd Class

 (Excluding bodyboards, SUPs, surfboards, foamboards and longboards)

FREE In-store Collections 

Air Freshener & Sticker 
 Shipping Rate £0.75 
 Standard Shipping Rates Set Below for UK
 1st Class Signed For Shipping - £6.97
 2nd Class Signed For Shipping - £4.10 
 Minimal/Foamboard
 Standard Shipping (Mainland UK ONLY) - £29.95 
 SUP 
 Standard Shipping (Mainland UK ONLY) - £50.00 
 Bodyboard
Standard Shipping - £12.95 
 
 We are unable to ship surfboards to the Channel Islands
CLICK + COLLECT
How it works

1. Select the items you want and add to cart. 
2. At the checkout select pick up.
3. Add your mobile number.
4. Within 24 hours you will receive a pick up notification letting you know the item is ready.
5. Respond to the text with a day and time you would like to pick up from the store.
6. Pick up the item at the requested day and time.
7. For pick up of surf hire, please see the hire page for further details. 
Please be aware that we are a small independent business and NOT Amazon.
 
You will get a text to arrange the day and time within 24 hours. 
Please don’t order and expect to pick up instantly from the store. 

Collections can be made at - 106 Fore St, Newquay, TR7 1EY 
On arranged day between, Monday to Saturday - 10:00 till 5:00 or Sunday - 10:00 till 4:00 
 Our phone number is 01637 877624

We will do our best to help you get your item as quickly and safely as possible. 
 Be patient and relax, you’re in Cornwall. We work to live, not live to work. We will be with you directly.   
RETURNS
As we are a small independent business, unfortunately we don’t offer free returns. 
 We recommend sending your return items tracked, as we can’t be held responsible for any postage lost. 
 If you wish to return an item please follow these guidelines - 
1. Contact us through website to let us know return is on way. 
2.  Place your order number and name and contact number with return. 
3. Let us know if you want a refund or exchange if stock permits.
4.  If refund - we will refund your original payment method. 
5. If requested exchange - we will send exchanged item out to your address. 
 Please return to - 
 Sunset Surf
 106 fore street
 Newquay
 Cornwall
 TR7 1EY 
 We offer 30 days from purchase to request refund or exchange.
 Item needs to be unused and with original tags.
Wetsuits that have been worn in the water will not be able to be returned or refunded. So, if purchasing a wetsuit then please try it on at home before you go out to the beach.
 Returns policy is valid for all U.K. customers and Ireland.  
All international sales are final due to shipping cost.